Privacy Policy

1. Introduction & Scope

Welcome to AstroSarthee ("we," "our," or "us"). We are dedicated to respecting and protecting your privacy while providing authentic Vedic astrology consultations, birth chart readings, and gemstone recommendations. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data and birth details when you visit our website astrosarthee.com, use our services, or purchase products from our e-commerce platform.

2. Information We Collect

We collect information that you voluntarily provide to us when registering, booking consultations, or purchasing items:

• Personal Identification Information: Name, phone number, email address, mailing address, and WhatsApp contact details.
• Astrological Birth Data: Date of birth, exact birth time, place of birth, and family member details required for accurate Kundli/horoscope calculations.
• Transactional & Billing Information: Payment records, transaction IDs, order history, and billing addresses processed via secure payment gateways (e.g., Razorpay). We do not store credit/debit card numbers on our servers.
• Communication Records: WhatsApp consultation chats, support emails, and feedback forms.

3. How We Use Your Information

Your information is used strictly to deliver authentic astrological guidance and fulfill your orders:

• Calculating accurate Vedic birth charts (Kundli) and planetary transit reports.
• Connecting you with verified Vedic astrologers for consultations.
• Processing product purchases, gemstone certification, and shipping deliveries via authorized logistics partners (e.g., Delhivery).
• Sending transactional notifications, booking confirmations, payment reminders, and birthday wishes via SMS or WhatsApp Cloud API.
• Improving platform security, preventing fraud, and ensuring legal compliance.

4. Strict Data Privacy & Confidentiality

Your birth data and personal consultation discussions are strictly confidential. We treat all astrological reports and personal notes with maximum privacy. Your information is stored securely in encrypted databases and is accessible only to authorized personnel and designated astrologers assigned to your case.

5. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties. We share limited data only with trusted service partners to operate our platform:

• Payment Processors: Payment gateways like Razorpay process payments securely under PCI-DSS standards.
• Communication Gateways: Meta WhatsApp Business API for sending order status and notification updates.
• Shipping Providers: Courier services (e.g., Delhivery) to deliver physical products and certified gemstones to your address.

6. Cookies & Analytics

Our website uses cookies and technical logging to optimize user experience, remember session preferences, and analyze web traffic. You can choose to disable cookies through your browser settings, though some website features may function with reduced capabilities.

7. Your Data Rights & Choices

You have the following rights regarding your personal information:

• Access & Correction: You can request a copy of your personal data or ask us to correct inaccurate details.
• Opt-Out: You may opt out of promotional WhatsApp or email communications at any time.
• Data Deletion: You can request the deletion of your account and personal records by contacting support.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: